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SUBJECTS COVERED ON THE COURSE

Some of the topics of discussion at this point may seem irrelevant but I can assure you that at the end of the day you will appreciate my reasons for covering them. Obviously I cannot make you into a master chef or restaurant manager in eight hours, but what I can do is give you a good idea what is required to run a successful business.
Please do not be put of by the number of subjects covered. I fully understand that not everybody can remember everything discussed on the course and that is why we have included in the price a presentation pack covering all the topics below:-

  1. Reasons for changing your career
  2. Day to day running of a bed and breakfast.
  3. Location- Rural- City- Seaside. New and established businesses.
  4. Type of establishment:- B&B, Guesthouse or Small Hotel.
  5. Star Rating.
  6. Price structure and Banking.
  7. Dividing your house between work and family.
  8. Website- web links- logs and advertising- translation and language.
  9. Design for new builds-conversions-extensions.
  10. Bedrooms and dining room.
  11. Breakfast times- menu planning- opening times.
  12. How to make life easier.
  13. Licensed premises.
  14. Insurance and accountant.
  15. Good housekeeping-style- atmosphere.
  16. Facilities-outside-parking spaces and outside signs.
  17. Passing and prebooked trade-- Taking bookings.
  18. Finding the right business.
  19. Interior design and practicality of furniture, flooring and wall coverings.
  20. Maintainence.
  21. Holidays.
  22. Type of bedrooms.
  23. Laundry.
  24. Food deliveries, general purchases and precooked food.
  25. Equipment and storage facilities.
  26. Pets.
  27. .B&B or Self Catering.
  28. Working relationship with other businesses.
  29. Dealing with awkward customers and damage.
  30. Health and Safety- Fire Certificates.
  31. Deposits- Payments- Credit Cards.
  32. Environmental Health Officer and Food Hygiene.
  33. Bed and Breakfast or Dinner Bed and Breakfast.
  34. Leisure facilities.
  35. .Motivation in self employment.
  36. Type of clientele and families with children.
  37. Reviews.
  38. Staff.
  39. Minimum length of stay and discounting.
  40. Types of heating and how to conserve it.
  41. Making your public areas interesting.
  42. Meeting and making guests feel special.
  43. Second visits and regular trade.
  44. Honeymooners.
  45. Disabled guests.
  46. Vegetarians and vegans.
  47. Knowing your area.
  48. Internet and telephone.
  49. Planning Christmas and New Year.
  50. Boosting trade out of season.
  51. Keeping the business going during illness.

Please remember that not all the topics listed will necessarily refer to the type of business that you may be interested in. The course can be tailor made to cover your particular needs. On arrival you will receive your presentation pack which covers each subject in more depth and it can be used as a reference book for your future plans.